Probet88 Privacy Policy – Malaysian Player Data Protection

This Privacy Policy describes how Probet88 (referred to as "we", "the platform" or "Probet88") collects, uses, stores, protects and discloses your personal data when you use the website probet88.world and all related services.

Probet88 is committed to protecting the privacy of every Malaysian player on our platform. We understand that your trust is the foundation of a healthy relationship between player and platform – and data privacy is a key part of that trust. This policy is written in plain language so you can genuinely understand what happens to your information, rather than wading through legal text.

By registering an account or using any Probet88 service, you agree to the processing of your personal data as described in this Privacy Policy. This document should be read together with Terms & Conditions Probet88, which forms part of the overall agreement between you and Probet88.

Probet88 collects personal data from you through various means — directly when you register or interact with the platform, automatically as you use our services, and in some cases through legitimate third parties. Below is a breakdown of the types of data we collect:

2.1 Data You Provide Directly

2.2 Automatically Collected Data

While you browse and use Probet88, our systems automatically record certain technical information required to operate the platform properly:

• IP address – for location verification and account security
• Browser type and version – to optimise platform display
• Device type and operating system – Android, iOS or desktop
• Session data – pages visited, time spent, navigation patterns
• Gaming activity history – betting records, matches, wins and losses
• Transaction history – complete records of deposits and withdrawals
• Cookie data – preferences and session information stored by your browser

Probet88 uses your personal data only for legitimate, necessary purposes that you have consented to. We do not use your data for anything unrelated to the services you use. The purposes are as follows:

• Account management: Registering, verifying and managing your Probet88 account, including processing deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow and FPX.
• Identity verification (KYC): To verify that all players are real individuals who meet the age eligibility requirements and to prevent identity fraud and money laundering.
• Service delivery: Processing bets on the Malaysia Super League and international leagues, Live Casino matches, baccarat, table games, and e-sports accurately and efficiently.
• Platform security: Detecting and preventing suspicious activity, unauthorised access, fraud, and hacking attempts on your account.
• Customer support: Using your transaction history and interactions to help resolve your enquiries and complaints more quickly and accurately.
• Legal compliance: To fulfil applicable legal and regulatory obligations, including anti-money laundering reporting requirements.
• Platform improvements: Analysing aggregated (not individual) usage patterns to improve the user experience and introduce useful new features.
• Marketing communications: Sending information about Probet88 promotions, bonuses, and special offers — only if you have opted in to receive them, and revocable at any time.

Probet88 does not sell, rent, or trade your personal data to any party. However, under the limited circumstances described below, probet88 may share your data with selected third parties:

4.1 Payment Service Providers

When you make a deposit or withdrawal on Probet88, the minimum transaction information required is shared with the relevant payment provider, such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or banks offering FPX services including Maybank and CIMB. This data sharing is limited strictly to information needed to process the transaction, and all such providers are bound by their own privacy policies and data protection regulations.

4.2 Game Providers

Probet88 works with reputable Live Casino and other game providers. In some cases, user IDs and minimal session data may be shared with these providers to enable gameplay. These providers do not receive your full personal identity information.

4.3 Regulatory Authorities and Law Enforcement Agencies

Probet88 may be required by law to disclose certain information to Malaysian authorities or competent law enforcement agencies upon receiving a valid request made through proper legal procedures. In all such cases, Probet88 will disclose only the minimum information required by that request.

4.4 Professional Advisors

Lawyers, auditors, or consultants engaged by Probet88 for legitimate business purposes may need to access certain data in the course of their work. All such advisors are bound by strict confidentiality obligations.

Probet88 takes data security infrastructure seriously to ensure your personal information is always protected. The technical and organisational measures we implement include:

• 256-bit SSL encryption: All communications between your browser or app and probet88's servers are encrypted using TLS 1.3 with 256-bit key length – the highest standard used in the banking and digital finance industry.
• Data-at-rest encryption: Sensitive personal data stored in Probet88's databases is encrypted at rest using AES-256, providing an additional layer of protection even in the event of a system breach.
• Internal access controls: Only Probet88 staff who require access to specific data to carry out their authorised duties are permitted to access it. All access is logged and regularly monitored.
• Two-factor authentication: probet88 encourages all players to enable 2FA on their accounts, and we use 2FA internally across all systems that store sensitive data.
• Regular security audits: Probet88 undergoes regular security assessments by internal teams and independent auditors to identify and address vulnerabilities before they can be exploited.
• 24/7 threat monitoring: Our cyber threat detection system operates around the clock to identify and respond to intrusion attempts, DDoS attacks, and suspicious activity in real time.

Probet88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device by your web browser. The types of cookies Probet88 uses are as follows:

6.1 Essential Cookies (Non-Deniable)

These cookies are required for the Probet88 platform to function properly. Without them, essential services such as login, session management, and security cannot operate. These cookies do not store any personally identifiable information and cannot be declined.

6.2 Performance & Analytics Cookies

These cookies help Probet88 understand how players use the platform — which pages are visited most, where players run into difficulties, and how the navigation flow can be improved. All data collected is aggregated and not linked to any individual's identity. You can decline these cookies without affecting the core functionality of the platform.

6.3 Preference Cookies

These cookies remember your preferences on probet88 – display language, preferred odds format, favourite sports, and other display settings – so you don't have to reconfigure them every time you log in. Declining these cookies means your preferences will need to be reset at the start of each session.

Probet88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. The specific retention periods for each data category are as follows:

• Active account data: Retained for the duration your account is active at Probet88 and for 2 years after account closure for dispute resolution and audit purposes.
• Financial transaction records: Retained for 7 years in accordance with applicable anti-money laundering legislation and financial audit requirements in Malaysia.
• KYC Documents: Retained for 5 years from the date of last verification or 5 years after account closure, whichever is later – in accordance with compliance requirements.
• Support communication logs: Retained for 2 years for reference and service improvement purposes.
• Analytics cookie data: Expires automatically between 30 days and 12 months depending on the cookie type.

Once the applicable retention period expires, Probet88 will securely delete or anonymise your personal data using recognised methods to ensure it cannot be recovered by any party.

As a Probet88 player whose data we process, you have the following rights, which you may exercise at any time by contacting our support team:

Probet88 strictly prohibits individuals under the age of 18 from registering or using any services on the platform. We do not knowingly collect or process personal data of individuals under 18 years of age.

If Probet88 discovers that data collected belongs to a minor, the account will be closed immediately and all related data deleted as soon as reasonably possible. If you have reason to believe that a minor has registered an account on Probet88, please contact us immediately at support@probet88.world.

In operating Probet88's global operations, including working with international game providers and technical infrastructure, your personal data may be transferred to or processed in countries other than Malaysia. This may include countries where our casino game providers or data storage infrastructure are based.

Probet88 ensures that any cross-border data transfers are safeguarded by appropriate protection mechanisms, including data processing agreements with strict contractual standards, ensuring data recipients are subject to data protection laws comparable to Malaysian standards, and the use of encryption for all data transfers across networks.

The Probet88 platform may contain links or references to third-party websites, including social media platforms and payment providers. This Probet88 Privacy Policy applies solely to the Probet88 platform itself and does not cover any third-party websites you may visit through those links.

Probet88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any third-party website you visit, especially before providing them with any personal information.

Probet88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any amendments take effect immediately upon publication on this page unless otherwise stated.

For material amendments — those that significantly change how we use your personal data — Probet88 will endeavour to provide reasonable notice via in-platform notifications or an email to the address registered to your account. The "Last Updated" date at the top of this page will always be updated to reflect the current version of this policy.

It is your responsibility to review this Privacy Policy periodically. Continued use of the Probet88 platform after any amendments are published will be considered full acceptance of the revised policy.

If you have any questions or concerns, or wish to exercise any of your privacy rights regarding how probet88 handles your personal data, please contact us through the following channels:

• Privacy Email: support@probet88.world – state "Privacy Enquiry" in the subject line
• Live Chat: Available 24 hours a day within the Probet88 platform — response time under 2 minutes
• WhatsApp: Available to registered members — number provided upon logging in to your account

All privacy-related enquiries will be acknowledged within 2 business days and fully resolved within 14 business days. For more complex requests such as full data access or data deletion, the resolution period may extend up to 30 business days, and we will keep you informed of the progress.